All terms and conditions noted below are without exception (subject to change without notice).
Detailers Passion retains title of the goods until orders are paid in full.
Products that prove to be unsatisfactory may be returned for a refund, exchange or credit note subject to the following conditions:
- We recieve the goods within 14 days of dispatch.
- Items and their packaging are recieved in a re-saleable condition.
- Items are recieved with a copy of the original invoice, reason for return and return reference number (call our sales team for details).
- Items are returned with the carriage paid.
Detailers passion will not be held liable or responsible for any additional costs incurred by products shipped in error.
Once goods have left our premises, it is the responsibility of the carrier to take for these. If goods are delivered in an unsatisfactory condition, Detailers passion should be informed within 24hrs and it should be signed for unchecked, and given back to the driver. Failure to do so will result in invalid insurance, therefore you will be held liable. All trade orders must be issued by email, stating stock no. and account number.
For orders in excess of 5kg or more expensive items we use our preferred courier service. Orders will be dispatched the next/same day for delivery within 2 working days
Orders in excess of 2kg are sent by uk mail delivery within 1 working day
Orders in excess of 5kg are sent by ukmail delivery within 1 or 2 working days.
All terms and conditions noted below and above are without exception (subject to change without notice)
METHOD OF PAYMENT
For customers who wish to pay via bank transfer, please contact us for details.